Last updated: November 5, 2026
Thank you for supporting Earth Body and Love. We want you to feel confident and cared for.
Returns & final sales
All sales are final. We do not accept returns or exchanges for a change of mind or personal preference, including unopened products. This applies to teas, tinctures, elixirs, powders, creams, salves, sprays, rollers, custom blends, gift cards, and sale items.
If an item arrives damaged, is incorrect, or has a quality issue, please contact us so we can help. Final-sale status does not prevent you from reporting a problem with your order.
Damaged, incorrect, or quality-related issues
Please email earthbodyandlove@gmail.com within 7 days of delivery with your order number, a description of the issue, and photos when applicable. Please keep the item and packaging until we have reviewed the issue.
We will review the problem with you and arrange an appropriate resolution, such as a replacement or refund. Please contact us before sending anything back; a physical return may not be necessary. If we request a return for a damaged, defective, or incorrect item, we will cover the return shipping.
Refunds
Approved refunds are processed to your original payment method within 3–5 business days after approval, or after receipt and inspection if we request a return. Your bank or payment provider may take additional time to show the refund.
Shipping policy
PROCESSING TIME
- Orders ship in 2–4 business days (handmade/small-batch items).
- You’ll receive a tracking email when your order ships.
SHIPPING METHODS & TIMELINES
- We ship via USPS/UPS within the U.S. Typical delivery is 3–7 business days after dispatch.
- Expedited options may be available at checkout.
SHIPPING RATES
- Calculated at checkout based on weight and destination.
ADDRESS ISSUES & LOST PACKAGES
Please double-check your address at checkout. If a package is returned due to an incorrect address, we can reship (additional postage may apply). For lost packages, contact us at earthbodyandlove@gmail.com and we’ll assist with a carrier claim.
ORDER CHANGES
Need to change or cancel? Email earthbodyandlove@gmail.com within 12 hours of placing your order and we’ll do our best.
CONTACT
We’re here to help with product questions, orders, and custom blends.
- Email: earthbodyandlove@gmail.com
- Phone: (623)208-8762
- Studio address (contact us before sending returns): c/o 1057 N. Greenfield Rd., Mesa, AZ 85205
- Response time: We reply within 1–2 business days (Mon–Fri).
THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FDA. NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE. CONSULT YOUR HEALTHCARE PROVIDER. EDUCATIONAL PURPOSES ONLY.